How to prevent from fraud

If you receive any call from any person (fraudster) who can ask your password or OTP and he may ask


fraudster

  • that this call is for verification purpose and therefore share your password/OTP. If you do not share password or OTP then he may threaten you that if you do not verify yourself by sharing password or OTP, we will block your ID permanently.

fraudster

  • May tempt you to provide any new service on your ID which is not available on your ID such as bank account opening, if you share your password or OTP

fraudster

  • May tempt to provide some additional features/incentive/prize/cash backs/scheme etc if you share password/OTP. And If you do not share password or OTP then he may afraid you that you will lose this offer.

fraudster

  • May also tell your balance, your distributor name or any other information which take you in confidence that he is calling from Ekendra and may obtain your password or OTP from you.

fraudster

  • May also claim that there is change in version of app & to install this effectively, please share your OTP.

fraudster

  • May also threaten you that he will transfer your balance to another ID or will hold your balance.

fraudster

  • May also insist to install any particular application and provide access required by that app.

Helpline

  • May call from a phone number +91-7478632961 / 62 or any other number which is similar to our customer care helpline number +91-7478632961 / 62, which can take you that impression that call is from Ekendra.

fraudster

  • May also try any other ways other than mentioned above.