CSP stands for “Customer Service Point.” In the context of banking, a Customer Service Point refers to a location where customers can access various banking services, such as account inquiries, deposits, withdrawals, and other basic transactions. These points are often found in retail outlets, post offices, or other third-party establishments that have partnered with banks to provide these services to customers in a convenient and accessible manner. CSPs are particularly useful in areas where physical bank branches may be limited or unavailable.
- Central Bank Of India
✅ https://fi.centralbank.org.in/CBI_Webapplication
- State Bank Of India
✅ https://kiosk.onlinesbi.com/
- Bank Of Baroda
- Punjab National Bank
✅ https://bcportal.pnbfikiosk.co.in/kiosk/bclogin
- Bank Of India
✅ https://fi1.bankofindia.co.in/
- Union Bank Of India
✅ https://fiservices2.unionbankofindia.co.in:9511/kiosk/bclogin#page-top
Bank CSP (Customer Service Point) services typically include a range of basic banking services that can be availed by customers through these points. Some common services offered by bank CSPs include:
- Account Opening: Customers can open new bank accounts, such as savings accounts or current accounts, through CSPs. They may need to provide necessary identification documents and complete the required application forms.
- Cash Deposits: CSPs allow customers to deposit cash into their bank accounts. The CSP agent collects the cash and updates the customer’s account accordingly.
- Cash Withdrawals: Customers can withdraw cash from their bank accounts through CSPs. They can visit the CSP and request a withdrawal, and the agent provides them with the requested cash amount after verifying their identity.
- Fund Transfers: Bank CSPs often facilitate fund transfers between bank accounts. Customers can transfer money from their account to another account within the same bank or even to accounts in other banks.
- Balance Inquiry: CSP agents can provide customers with information about their account balances. Customers can inquire about their available balance, recent transactions, or request a printed account statement.
- Bill Payments: Bank CSPs may offer bill payment services, allowing customers to pay utility bills, credit card bills, insurance premiums, or other recurring payments.
- Aadhaar Enabled Payment System (AEPS): CSPs can facilitate Aadhaar-based transactions, enabling customers to use their Aadhaar number and biometric authentication for banking services such as cash withdrawals, balance inquiry, and funds transfer.
It’s important to note that the specific services offered by bank CSPs may vary depending on the bank and the partnership arrangements with the CSP agent. Therefore, the available services may differ from one CSP to another.
