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IRCTC agents are individuals or entities that are authorized by the Indian Railway Catering and Tourism Corporation (IRCTC) to book train tickets on behalf of passengers. IRCTC agents typically operate through authorized agencies that have been registered with IRCTC and have been granted permission to book tickets through IRCTC’s online portal or other authorized means.
These agents charge a service fee for their services, which is typically a percentage of the ticket price. However, it is important to note that the use of IRCTC agents is entirely optional, and passengers can also book train tickets directly through the IRCTC website or mobile app without the assistance of an agent.
When booking a railway ticket, the passenger details that are required typically include:
- Name of the passenger(s)
- Age of the passenger(s)
- Gender of the passenger(s)
- Contact information of the passenger(s) such as email address and phone number
- Identification details of the passenger(s) such as Aadhaar number, PAN card number, passport number, driving license number, etc.
- Preferred berth type, if applicable
- Any special requests or preferences such as meal preferences, seat preference, etc.
It is important to ensure that the passenger details provided at the time of booking are accurate and match the identification documents that will be presented during the journey. Any discrepancies could lead to inconvenience or even cancellation of the ticket.