Privacy Policy

Last Updated: October 2025

Welcome to E-Kendra. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our websites or use our services.
This policy applies to all E-Kendra-operated websites, including: www.ekendra.co.in | www.e-kendra.in | www.ekendrapan.in | www.ekendrapay.in | www.liveappstore.co.in | www.smartupiqr.co.in
By accessing or using our platforms, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information: When you register, fill out a form, make a payment, or contact us, we may collect details such as:
◉ Full Name
◉ Email Address
◉ Phone Number
◉ Business Name
◉ Address
◉ PAN or GST Number (if applicable)
b. Technical Information: When you browse our website, we automatically collect:
◉ IP address
◉ Browser type and version
◉ Device type and operating system
◉ Access time and referring website URLs
c. Payment Information: When you make online payments, your financial data (such as card, wallet, or bank details) are processed securely through authorized payment gateways.
E-Kendra does not store your full payment details.

2. How We Use Your Information

We use the collected data to:
◉ Provide and improve our services and digital platforms
◉ Process transactions and registrations
◉ Communicate updates, promotions, and support responses
◉ Maintain security and prevent unauthorized activities
◉ Comply with legal or regulatory obligations
We may also use anonymized data for analytical or marketing purposes.

3. Cookies and Tracking Technologies

Our websites use cookies and similar technologies to enhance user experience, remember preferences, and analyze site traffic.
You can disable cookies through your browser settings, but some site features may not function properly.

4. Data Protection and Security

We implement strong administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.
While we strive to ensure maximum security, no digital transmission or storage system can be guaranteed 100% secure.

5. Sharing and Disclosure of Information

We do not sell or rent your personal data.
However, we may share information with:
◉ Trusted service providers and partners who assist in operations (e.g., hosting, payments, or customer support)
◉ Law enforcement or government agencies when required by applicable law
◉ In case of business transfer, merger, or restructuring, user data may be transferred with due safeguards

6. Third-Party Links

Our websites may include links to third-party sites or apps.
E-Kendra is not responsible for their content, privacy practices, or policies. Please review the privacy statements of any external sites you visit.

7. User Rights

You have the right to:
◉ Access, update, or correct your personal information
◉ Request deletion of your account or data (subject to legal or contractual obligations)
◉ Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.

8. Data Retention

We retain user data only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

9. Policy Updates

E-Kendra may update this Privacy Policy from time to time.
All changes will be posted on this page with an updated “Last Updated” date. Continued use of our websites constitutes acceptance of the revised policy.

Legal Note

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in India.
Please review our Terms and Conditions and Refund Policy for more details on usage and services.

Contact Information:
If you have any questions about this Privacy Policy, please contact our support team